Following is a list of the most common questions you may have regarding the services provided at GiftCardSwapping.com. If you do not find your question in this list or if you do not understand the answer to a question, please contact our customer service department.
- What is GiftCardSwapping.com?
- Is this one of those “auction” sites?
- Do I need to register if I want only to buy a card?
- How do I register and why do I need to?
- How do I buy gift cards at GiftCardSwapping.com?
- How do I sell gift cards at GiftCardSwapping.com?
- How do I swap gift cards at GiftCardSwapping.com?
- What do you mean by “New Retailer Gift Cards”?
- What does it cost to buy, sell, or swap gift cards?
- Can I change my postings at any time?
- How long will my postings appear on the site?
- What forms of payment do you accept?
- Is my privacy assured?
- Are the transactions secured?
- Who do I contact if I encounter a problem with a post or transaction or any other procedure?
- Who do I contact if I encounter a problem with the website itself?
- How long does it take to receive a card once I make a purchase or request a swap?
What is GiftCardSwapping.com?
GiftCardSwapping.com is your online one-stop-shop for all of your gift card needs, offering a safe place to buy, sell or swap retail gift cards and Visa gift cards. Here you can swap amongst other customers your unwanted gift cards for those you will actually use, you can buy discounted gift cards from us or from other customers and you can sell your gift cards to other customers or directly to us! You are also able to buy new retailer gift cards and Visa gift cards … all of this in one, convenient and safe location!
Is this one of those “auction” sites?
No. Cards are listed for sale at a set price and that’s it! You can buy it immediately without having to wait for an auction to close.
Do I need to register if I want only to buy a card?
No. Registration with the site is not required to simply buy a gift card. Registration is required only when you are posting your gift cards on the site for sale or swap.
How do I register?
At the top-right of the screen you will find the Register link. Simply click and fill in some quick information. Remember to enter your PayPal email if you would like us to pay you via your PayPal account.
How do I buy gift cards at GiftCardSwapping.com?
There are three variations of gift cards available for purchase through GiftCardSwapping.com; pre-owned gift cards, new retailer gift cards and Visa gift cards. Click on the “Buying” tab to learn more.
How do I sell gift cards at GiftCardSwapping.com?
You can sell your gift cards to other customers or, depending on the merchant, sell them directly to us. Click on the “Selling” tab to learn more.
How do I swap gift cards at GiftCardSwapping.com?
Just visit our Swap page and click the “Download Form” button. This will open a seperate page containing a .pdf file format document that you simply print, fill out and mail to us along with the gift card you are swapping. The form will tell us what cards you are willing to swap for. If you are looking to swap for a card that is not currently listed on the site, we will wait as long as it takes until one is posted. At that time, we will verify the cards, make the swap and send you the gift card you really wanted!
What do you mean by “New Retailer Gift Cards”?
These are gift cards come from the retailers themselves and are not pre-owned by other customers. You can buy several gift cards of various amounts from multiple merchants all in one purchase! No need to drive around town or even surf the web all day looking for the perfect gifts when you can find them all here in one convenient location!
What does it cost to buy, sell, or swap gift cards?
There are no fees for listing your cards for sale or for swapping. A seller’s fee of 90¢ + 3.9% of the sale price per card is charged only when your cards sell. Swapping gift cards is now FREE and still GUARANTEED!! We encourage you to read more about the Buying, Selling and Swappingoptions by clicking on their appropriate tabs.
Can I change my postings at any time?
Yes! Simply send us a message through our “Contact us” page using the link found at the bottom of each page and tell us what you would like to change and we will take care of it for you.
How long will my postings appear on the site?
Indefinitely! We can keep them up for as long as it takes! If you decide you want your gift cards returned to you, just let us know and we’ll mail them back free of charge.
What forms of payment do you accept?
We currently use PayPal services exclusively at this time.
Is my privacy assured?
Are the transactions secured?
Your transactions and information are secured using firewalls and Secure Socket Layering (SSL) technology. This technology encrypts your personal information and transmits it to a secure data warehouse for processing.
Who do I contact if I encounter a problem with a post or transaction or any other procedure?
Please contact our customer service department. Leave your contact information and a description of your problem and we will get back to you as soon as possible.
Who do I contact if I encounter a problem with the website itself?
If you encounter a problem with the workings or content of the GiftCardSwapping.com website, please inform our Webmaster
How long does it take to receive a card once I make a purchase or request a swap?
Purchases received through PayPal are typically processed within one business day. Swaps are processed when we have BOTH party’s gift cards in-house where they are verified and then shipped. All of our shipping is done via United States Postal Service’s regular ground “first class” service, so please allow one to four days for shipping within the continental United States.