Frequently Asked Questions
Following is a list of the most common questions you may have regarding the services provided at GiftCardSwapping.com. If you do not find your question in this list or if you do not understand the answer to a question, please contact our customer service department.
- How do I swap gift cards?
- Do I need to register if I just want to buy a card?
- How do I register?
- How do I post a gift card I want to sell or swap?
- What fees apply?
- What forms of payment do you accept?
- Can I change my postings at any time?
- For how long will my postings appear on the site?
- Is my privacy assured?
- Who do I contact if I encounter a problem with a post or transaction or any other procedure?
- Who do I contact if I encounter a problem with the website itself?
- How can I trust the person I am buying from or swapping with?
How do I swap gift cards?
You must first have your gift card posted on the site in order to obtain someone else’s card in a swap. Once you are registered and your gift card is posted and you have spotted a card for which you would like to swap, simply contact that card’s owner through the message system to arrange to swap. Remember, they may reject your offer if they are not interested in your gift card. This is normal. Just look for another card that interests you and try again!
Do I need to register if I just want to buy a card?
Yes, registration with the site is required for all gift card transactions, even if you are not posting a gift card of your own. No worries, registration is very simple. See the next question for registration.
How do I register?
At the top-right of each page you will find the Register link. Simply click and fill in some quick information. If you are not posting a gift card at the time of registration, just leave those fields blank for now. You can post a card later if you want.
How do I post a gift card I want to sell or swap?
To post a gift card, make sure you are registered and logged in. Click on the “Sell” tab on the menu bar. Even if you are posting a card that you want only to swap, the “Sell” tab will take you to your dashboard where you can enter your gift card’s information, one card at a time. You will be directed to PayPal to pay the low, one dollar posting fee. Your card will hen be posted for everyone to see, so make sure your description is accurate and your discount is generous!
What fees apply?
The following fees currently apply and are subject to change without notice:
Posting gift cards = $1
Selecting the BOLD option to make your post stand out = $1
Selecting the “Featured” option for your post = $1
Re-posting cards whose postings have expired = $1 each
Swapping gift cards = FREE!
Buying gift cards = Purchase price only; no additional fees
What forms of payment do you accept?
We use PayPal services exclusively at this time.
Can I change my postings at any time?
Yes! Login and head to your dashboard. You can edit your postings there.
Can I change my postings at any time?
For how long will my postings appear on the site?
That’s up to you because you enter your posts’ start and end dates. The longer you post, the better your chances of selling or finding a potential swapping partner. You can re-post your expired card for just $1 within 3 days of its expiration. The duration of the re-posting is equal to the posts original duration.
Is my privacy assured?
Who do I contact if I encounter a problem with a post or transaction or any other procedure?
Please contact our customer service department. Leave your contact information and a description of your problem and we will get back to you as soon as possible.
Who do I contact if I encounter a problem with the website itself?
If you encounter a problem with the workings or content of the GiftCardSwapping.com website, please inform our Webmaster
How can I trust the person I am buying from or swapping with?
Just like with other customer-to-customer transaction websites, there is an element of trust that must be recognized. If you receive a gift card that is not as it was advertised, or do not receive it at all, you should rate the other person with a “negative” rating. Conversely, when you have a positive experience, as is expected, please rate them with a “positive” rating!